NextGenVision Technology provide technical support for IT end-users. Help desk technicians are vital to the IT workforce, as they keep the technologies that organizations rely on to do business up-to-date and running smoothly. We provide extensive, unlimited helpdesk and remote support to end users for desktop operating and connectivity issues, as well as specific application support. Part of any helpdesk agreement includes the development of internal processes to ensure the Helpdesk team understands your IT environment and staff.
Our helpdesk service technicians have expertise in all Microsoft productivity applications including Word, Excel, PowerPoint, Access, Project, SharePoint Portal Services, and more.